Michael Dowling is a Professor of Financial Technology at Dublin City University, where he focuses on the application of machine learning and AI in finance. He has published over 50 international peer-reviewed articles, primarily examining financial behaviour and the utilization of advanced algorithms in the financial sector. Prior to moving to DCU he was Director of the AI-driven Business research centre in Rennes School of Business, France. Earlier this year, Michael published the first study on Generative AI in finance – exploring its applications and the next steps in development. The study received widespread international media coverage including in the Financial Times and the World Economic Forum. He now works with numerous companies on developing practical implementations of GenAI solutions. Some of these applications include natural language querying of SQL databases and customer response automation systems.